Care UK


  • Job Reference
  • SYS-11513
  • Location
  • Colchester
  • Post Code
  • CO4 9QB
  • Min Pay Rate
  • Depending on experience
  • Max Pay Rate
  • Depending on experience
  • Job Copy
  • Contract: Permanent

    Hours: Full time, 37.5 hours per week

    Based: Colchester

    Fantastic opportunity to join an award winning organisation in our diverse and close knit Credit Control team of 8.

    This role is key to ensure that we are providing a robust credit control service for our Care Homes. The post-holder will be required to meet performance targets in order to achieve optimum cash flow through maximising cash collections. Additionally the role will act as a pivotal link for credit control issues and after sales service between Finance, Care Homes, Regional Directors and our Customers.

    Excellent communication skills are a prerequisite as the role requires developing positive and effective relationships with divisional and finance stakeholders, in addition to Care Home colleagues. The successful candidate will be able to demonstrate the ability to work in a high control environment and be able to exhibit excellent customer service skills.

    About us

    Established 30 years ago, Care UK is one of the largest providers of residential care for older people, with over 10,000 employees and over 120 homes across UK and Scotland, delivering care to nearly 7,000 residents. Our care homes provide a range of care services, from short-term respite care to nursing and specialist dementia care.

    We are committed to providing excellent care and have the highest quality ratings of the five biggest care home providers. Fulfilling lives is our core purpose and informs every aspect of our business. Caring, Passionate and Teamwork are the values that underpin everything we do.  

    We are growing, with an ambitious new build programme, having opened over 40 homes since 2013. We continue to grow and are building between 6 and 10 homes a year, as well as continuing to invest in our older homes.


    • Previous sales ledger knowledge
    • Previous credit control experience is highly desirable
    • Collecting cash from local Authorities/local Government organisations would be a distinct advantage
    • Managing high value/high volume ledger which includes large sums collectable is essential
    • The ability of progressing claims through litigation and liaison with solicitors would be advantageous
    • Team player
    • Excellent communication skills verbal and in writing
    • Experience or knowledge within the care industry is desirable
    • Experience using Agresso is also desirable


Care UK is committed to ensuring that it employs people with the right mix of talent, skills and potential and will assess every applicant fairly regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental disability or offending background. Having a criminal record will not necessarily prevent you from working with us, it will depend on the nature of the role and background of any offence.