- Job Reference
- Bury St Edmunds , Suffolk
- Job Description
- Post Code
- IP33 2EX
- Min Pay Rate
- Max Pay Rate
- Job Copy
You’re a caring person with a friendly manner and smart appearance. You’ve got experience dealing with the general public. Ideally, you’ll have worked in a care home setting. You’ve got a good basic education with GCSEs (or the equivalent) including English and Maths. You also know your way around Microsoft Office. Customer service is something you really enjoy and you’re good at dealing with all sorts of people – face-to-face, on the phone or by email. You’re a multi-tasker who can work well under pressure and uses initiative. You like the idea of being part of a friendly team, working together and contributing to the success of your care home.
As the first person customers meet when they come to our home, your role is vital. We’ll expect you to welcome visitors in a friendly, professional way. You’ll also make sure the Visitor’s Book is completed properly and that the right team member is told of the arrival. You’ll need a courteous telephone manner and be able to reply promptly to email enquiries. As well as providing great customer service, you’ll be responsible for general office duties such as helping with the payroll. As ‘front of house’, you’ll be a valued member of our team. You’ll receive excellent support from your colleagues and quality training to progress in your career.
As a Receptionist/Administrator at Care UK, you can look forward to:
- Competitive pay – we pay more than the average
- Fast-track career options, e.g. into management roles
- Quality training to develop your skills
- Flexible hours
- Bank holiday enhancements
- Stakeholder pension
- Childcare vouchers
- Free uniform
- Thousands of online and in-store discounts
About Care UK
We run over 120 homes and day clubs across the UK. We provide residential, nursing, dementia and end-of-life care for older people. As one of the UK’s leading care home providers, our goal is to help every employee fulfil his or her potential – with first-class training and support.
- Where you'll work
Glastonbury Court opened earlier this year, providing quality dementia care for older people.
If you're looking for a care home for a much-loved family member, but you’re not sure where to start, the dedicated team at Glastonbury Court care home in Bury St Edmunds provides an impressive range of care all under one roof, so we can cater for your loved one’s unique needs, whatever they may be.
Our care home team provides residential care and nursing care for people living with dementia for up to 80 people. We also provide short term respite care if you want to continue caring for your loved one at home but you would like a break once in a while.
Everything about the care we provide at Glastonbury Court is personalised to your loved one’s needs, wants, likes and dislikes. When your loved one first joins our care home, we work with them and all your family to learn as much as we can about them, so that we are confident that the care we give them meets their precise needs.
Care UK is committed to ensuring that it employs people with the right mix of talent, skills and potential and will assess every applicant fairly regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental disability or offending background. Having a criminal record will not necessarily prevent you from working with us, it will depend on the nature of the role and background of any offence.