- Job Reference
- 123 Barnes Lane, Sarisbury Green, Southampton
- Job Description
- Post Code
- SO31 7BH
- Min Pay Rate
- Max Pay Rate
- Shifts Available
- Full time/part time
- Job Copy
You’re a caring person with a friendly manner and smart appearance. You’ve got experience dealing with the general public. Ideally, you’ll have worked in a care home setting. You’ve got a good basic education with GCSEs (or the equivalent) including English and Maths. You also know your way around Microsoft Office. Customer service is something you really enjoy and you’re good at dealing with all sorts of people – face-to-face, on the phone or by email. You’re a multi-tasker who can work well under pressure and uses initiative. You like the idea of being part of a friendly team, working together and contributing to the success of your care home.
As the first person customers meet when they come to our home, your role is vital. We’ll expect you to welcome visitors in a friendly, professional way. You’ll also make sure the Visitor’s Book is completed properly and that the right team member is told of the arrival. You’ll need a courteous telephone manner and be able to reply promptly to email enquiries. As well as providing great customer service, you’ll be responsible for general office duties such as helping with the payroll. As ‘front of house’, you’ll be a valued member of our team. You’ll receive excellent support from your colleagues and quality training to progress in your career.
As a Receptionist/Administrator at Care UK, you can look forward to:
- Competitive pay – we pay more than the average
- Fast-track career options, e.g. into management roles
- Quality training to develop your skills
- Flexible hours
- Bank holiday enhancements
- Stakeholder pension
- Childcare vouchers
- Free uniform
- Thousands of online and in-store discounts
About Care UK
We run over 120 homes and day clubs across the UK. We provide residential, nursing, dementia and end-of-life care for older people. As one of the UK’s leading care home providers, our goal is to help every employee fulfil his or her potential – with first-class training and support.
- Where you'll work
Imagine the best of care delivered in stunning surroundings, where everything is tailored to your loved one’s needs and interests. When Care UK’s new Ancasta Grove care home opens on Barnes Lane in April 2021, it will offer all this and more.
Care from a passionate team
The home’s dedicated team will provide residential, nursing and dementia care on a permanent and respite basis. All our colleagues are trained to the highest standards and are passionate about getting to know every resident like a member of their own family. We will learn all about resident’s personality and life story, so that we can tailor every aspect of their care and daily life at the home to their needs, preferences and interests.
A luxurious care home
Our brand new Hampshire care home will have its own café and bar, cinema, and hair and beauty salon which residents will be able to use whenever they wish. Our landscaped gardens will be perfect for a stroll, growing fruit and vegetables, or simply for sitting and enjoying the Hampshire sunshine.
Delivering the latest in dementia care
Our colleagues will receive the latest dementia training designed by Care UK and the experts at the University of Worcester. What’s more, the home itself will be built to the latest dementia standards. It will be divided into smaller suites to create a homely atmosphere. On the dementia suite, everything from the colour scheme to the signage, lighting and furnishings will be designed to support people living with dementia.
Superb facilities, a great location, and activities galore… At Ancasta Grove there will be something for every resident to enjoy.
At Care UK our approach to care is all about supporting residents to continue enjoying a meaningful lifestyle – doing whatever brings them purpose and joy. Keeping active and engaged in everyday life has been proven to reduce falls and promote wellbeing in older people. It’s even thought to slow the development of dementia in individuals with this diagnosis.
Our new Ancasta Grove care home is in a fantastic location, between Southampton and Portsmouth, just off the M27 and close to the M3. We’re easy to find but in a charming wooded setting, close to the picturesque River Hamble.
Care UK is committed to ensuring that it employs people with the right mix of talent, skills and potential and will assess every applicant fairly regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental disability or offending background. Having a criminal record will not necessarily prevent you from working with us, it will depend on the nature of the role and background of any offence.