Care UK

Vacancies

Customer Relations Manager, Ascot & Bracknell

This vacancy has now expired, and is not accepting any new applications.

Please search for live opportunities or use the Register Interest facility to sign up for job alerts and/or leave your CV speculatively.

  • Post Code
  • SL5 7EG & RG12 2JB
  • Job Copy
  • Hours: Full time, 37.5 hours per week

    Contract: Permanent 

    Based: Bickerton House & Larkland House

    Competitive salary, excellent OTE and benefits package

    Care UK have a vacant role of Customer Relations Manager [CRM] to cover 2 of our homes in Ascot and Bracknell. You will confidently demonstrate a high level of customer service and sales ability whilst being able to build good relationships with stakeholders. Customer Relations Managers are the first point of contact for all customer enquiries where they manage the sales process from showing a family around, to admitting their loved one into the home.

    This role also assists on care home open days and exhibitions whilst being involved with educational events and work closely with Care UK’s marketing and operational teams. It is also essential to develop a strong relationship with local authorities, the local community as well as GP’s to help promote the home. You’ll be working with families at a very challenging time, when an older loved one is looking to move out of their own home into a care home, it can prove to be a very emotional time. Therefore it is essential that the Customer Relations Manager has the ability to help drive numbers, but must also be balanced by your empathy and passion for improving people’s lives.

    Your background:

    • We are open to what your sales background/industry experience looks like - Sales and Customer service experience is essential in a face to face capacity, or a very strong inside sales candidate with transferable skills
    • Our current CRM’s come from consumer banking, nursing, leisure and pharmaceutical sales with strong B2C experience. They’ve proven sales success and they’re competitive, but they care
    • Above all, our CRM’s love seeing the end results of their efforts: happy residents and families, and high conversion rates

     

This vacancy has now expired, and is not accepting any new applications.

Please search for live opportunities or use the Register Interest facility to sign up for job alerts and/or leave your CV speculatively.

Care UK is committed to ensuring that it employs people with the right mix of talent, skills and potential and will assess every applicant fairly regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental disability or offending background. Having a criminal record will not necessarily prevent you from working with us, it will depend on the nature of the role and background of any offence.