- Job Reference
- Wembley, Middlesex
- Job Description
- Post Code
- HA9 9EF
- Job Copy
You’re a caring person with a friendly manner and smart appearance. You’ve got experience dealing with the general public. Ideally, you’ll have worked in a care home setting. You’ve got a good basic education with GCSEs (or the equivalent) including English and Maths. You also know your way around Microsoft Office. Customer service is something you really enjoy and you’re good at dealing with all sorts of people – face-to-face, on the phone or by email. You’re a multi-tasker who can work well under pressure and uses initiative. You like the idea of being part of a friendly team, working together and contributing to the success of your care home.
As the first person customers meet when they come to our home, your role is vital. We’ll expect you to welcome visitors in a friendly, professional way. You’ll also make sure the Visitor’s Book is completed properly and that the right team member is told of the arrival. You’ll need a courteous telephone manner and be able to reply promptly to email enquiries. As well as providing great customer service, you’ll be responsible for general office duties such as helping with the payroll. As ‘front of house’, you’ll be a valued member of our team. You’ll receive excellent support from your colleagues and quality training to progress in your career.
As a Receptionist/Administrator at Care UK, you can look forward to:
- Competitive pay – we pay more than the average
- Fast-track career options, e.g. into management roles
- Quality training to develop your skills
- Flexible hours
- Bank holiday enhancements
- Stakeholder pension
- Childcare vouchers
- Free uniform
- Thousands of online and in-store discounts
About Care UK
We run over 120 homes and day clubs across the UK. We provide residential, nursing, dementia and end-of-life care for older people. As one of the UK’s leading care home providers, our goal is to help every employee fulfil his or her potential – with first-class training and support.
- Where you'll work
At Ogilvy Court, we encourage residents to enjoy an active, healthy lifestyle.
Ogilvy Court is a purpose-designed care home set in a quiet and leafy residential area of Wembley in Middlesex. We provide personalised nursing, residential and respite care for older people living with Alzheimer’s or other forms of dementia, mental health support needs, learning disabilities or physical disabilities. And we also offer specialist care for younger adults who have learning disabilities, as well as sensitive and compassionate end of life care.
We help each person to maintain an active, independent lifestyle by celebrating their abilities, promoting their individuality and giving them the right to choose. Our dedicated, experienced team works closely with every person to preserve skills such as gardening, cooking or enjoying favourite pastimes.
Everyone at Ogilvy Court is very positive, friendly and welcoming. We greet visitors with a smile and an offer of a cup of tea, and we always do everything we can to support residents' families and friends. Many members of our team have been here for years, so they're well known by residents and their loved ones.
Care UK is committed to ensuring that it employs people with the right mix of talent, skills and potential and will assess every applicant fairly regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental disability or offending background. Having a criminal record will not necessarily prevent you from working with us, it will depend on the nature of the role and background of any offence.