- Job Reference
- Epsom, Surrey
- Job Description
- Post Code
- KT19 9RX
- Job Copy
You’re a caring person with a friendly manner and smart appearance. You’ve got experience dealing with the general public. Ideally, you’ll have worked in a care home setting. You’ve got a good basic education with GCSEs (or the equivalent) including English and Maths. You also know your way around Microsoft Office. Customer service is something you really enjoy and you’re good at dealing with all sorts of people – face-to-face, on the phone or by email. You’re a multi-tasker who can work well under pressure and uses initiative. You like the idea of being part of a friendly team, working together and contributing to the success of your care home.
As the first person customers meet when they come to our home, your role is vital. We’ll expect you to welcome visitors in a friendly, professional way. You’ll also make sure the Visitor’s Book is completed properly and that the right team member is told of the arrival. You’ll need a courteous telephone manner and be able to reply promptly to email enquiries. As well as providing great customer service, you’ll be responsible for general office duties such as helping with the payroll. As ‘front of house’, you’ll be a valued member of our team. You’ll receive excellent support from your colleagues and quality training to progress in your career.
As a Receptionist/Administrator at Care UK, you can look forward to:
- Competitive pay – we pay more than the average
- Fast-track career options, e.g. into management roles
- Quality training to develop your skills
- Flexible hours
- Bank holiday enhancements
- Stakeholder pension
- Childcare vouchers
- Free uniform
- Thousands of online and in-store discounts
About Care UK
We run over 120 homes and day clubs across the UK. We provide residential, nursing, dementia and end-of-life care for older people. As one of the UK’s leading care home providers, our goal is to help every employee fulfil his or her potential – with first-class training and support.
- Where you'll work
At Appleby House we offer high quality service coupled with a warm welcome from our team.
Located close to Epsom in Surrey, Appleby House is a comfortable and welcoming home which offers a personalised approach to residential care and respite care for older people. We also have specialist expertise in caring for people with Alzheimer’s or other forms of dementia.
Every member of the Appleby House team gets to know each resident as an individual – for us this is an absolutely essential part of providing high quality, personalised care. We offer a very wide range of engaging and stimulating activities, from gardening and art to lively tea dances.
We know that it’s the small touches that make somewhere feel like home. So in our reception area you’ll find a cosy sitting room with lamps, ornaments and chairs arranged around a fireplace. And in the evenings we create a relaxing atmosphere by using table lamps, rather than overhead lights. Throughout Appleby House you’ll find thoughtful design features that stimulate the senses and help individuals with Alzheimer’s and other forms of dementia to find their way around and feel at ease.
Care UK is committed to ensuring that it employs people with the right mix of talent, skills and potential and will assess every applicant fairly regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental disability or offending background. Having a criminal record will not necessarily prevent you from working with us, it will depend on the nature of the role and background of any offence.