Care UK


Billing Controller

  • Post Code
  • CO4 9QB
  • Job Copy
  • Contract: Permanent

    Hours: Full time, 37.5 hours per week

    Based: Colchester – Hybrid working upon successful completion of training.

    Salary: Depending on experience

    Do you share our values of Caring, Passionate and Teamwork?  Are you looking to develop your career within a multi award winning organisation committed to supporting your development? Join Care UK as a Billing Controller.

    We are looking for people to make a difference to residents’ lives every day. When you join Care UK, you’ll be joining a team who share the same values: caring, passionate and teamwork. You’ll have a strong desire to help people and put residents at the heart of everything you do.

    The Role

    • To provide efficient and accurate Billing for all our customers.
    • Raising invoices for Residential customers including Contract, Local Authority, and privately funded beds.
    • Maintain positive and effective relationships with divisional and finance stakeholders, in addition to Care Home colleagues.
    • Ensuring the accuracy of customer accounts and ensuring all balances reflect the latest transactions.
    • Ensuring transaction processing is performed in the most efficient manner.
    • Reconciliation of all invoices raised.
    • Liaising with customers (including residents relatives) to resolve any account queries to mutually acceptable outcomes.
    • Assist the Credit Controller in monitoring sales ledger balances and in resolving account problems to ensure timely settlement of debts due to the company.
    • This list of key responsibilities is not exhaustive, and the post holder may be required to undertake other relevant and appropriate duties as reasonably required.

    Here's what you can benefit from working with Care UK:

    • Wagestream - access your wages at any-time.   
    • Career development, training, and access to ongoing training and development schemes.
    • Hundreds of online and in-store discounts.
    • Annual purchase holiday scheme.
    • Wellbeing support.
    • Long service awards.
    • GEM Awards – we recognise colleagues who go the extra mile.
    • Award Winning Care Provider.
    • Pension Contribution.
    • Hybrid Working.


    • An appreciation of the impact of billing on the customer.
    • Experience of managing time effectively, meeting objectives and deadlines.
    • Experience in a data entry/administrative capacity.
    • Experience providing excellent customer service.
    • A strong working knowledge of MS Office – specifically Excel.
    • Ability to manage emails.

    We see the potential in everyone, let us help fulfil yours. Click apply now.

Care UK is committed to ensuring that it employs people with the right mix of talent, skills and potential and will assess every applicant fairly regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental disability or offending background. Having a criminal record will not necessarily prevent you from working with us, it will depend on the nature of the role and background of any offence.