- Job Reference
- Edinburgh, Scotland
- Job Description
- Post Code
- EH13 9PN
- Role Highlights
37.5 Hours p/w
- Job Copy
You’re a caring person with a friendly manner and smart appearance. You’ve got experience dealing with the general public. Ideally, you’ll have worked in a care home setting. You’ve got a good basic education with GCSEs (or the equivalent) including English and Maths. You also know your way around Microsoft Office. Customer service is something you really enjoy and you’re good at dealing with all sorts of people – face-to-face, on the phone or by email. You’re a multi-tasker who can work well under pressure and uses initiative. You like the idea of being part of a friendly team, working together and contributing to the success of your care home.
As the first person customers meet when they come to our home, your role is vital. We’ll expect you to welcome visitors in a friendly, professional way. You’ll also make sure the Visitor’s Book is completed properly and that the right team member is told of the arrival. You’ll need a courteous telephone manner and be able to reply promptly to email enquiries. As well as providing great customer service, you’ll be responsible for general office duties such as helping with the payroll. As ‘front of house’, you’ll be a valued member of our team. You’ll receive excellent support from your colleagues and quality training to progress in your career.
As a Receptionist/Administrator at Care UK, you can look forward to:
- Competitive pay – we pay more than the average
- Fast-track career options, e.g. into management roles
- Quality training to develop your skills
- Flexible hours
- Bank holiday enhancements
- Stakeholder pension
- Childcare vouchers
- Free uniform
- Thousands of online and in-store discounts
About Care UK
We run over 120 homes and day clubs across the UK. We provide residential, nursing, dementia and end-of-life care for older people. As one of the UK’s leading care home providers, our goal is to help every employee fulfil his or her potential – with first-class training and support.
- Where you'll work
Our care home’s name, Scottish Gaelic for ‘friends and relatives’, sums up the welcome you’ll receive, as well as our approach to care.
Here at Cairdean House, in Colinton, south west Edinburgh, we offer the highest standards of nursing, residential and respite care for older people, including those who are living with Alzheimer’s and other forms of dementia. Our 90-bedroom purpose-built care home opened in early 2013 and has already established a strong reputation for its expertise and ground-breaking approach.
Cairdean House is a care home with a difference. It has been innovatively designed by internationally renowned architect, Richard Pollock and sits in the beautiful village of Colinton in Edinburgh. Richard and his team created the design with every thought for the needs of older people, particularly those living with dementia, and the smallest of details are considered in their approach. Find out more about Cairdean House’s specialist design.
Care UK is committed to ensuring that it employs people with the right mix of talent, skills and potential and will assess every applicant fairly regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental disability or offending background. Having a criminal record will not necessarily prevent you from working with us, it will depend on the nature of the role and background of any offence.