Team Leader Care Bank

The Potteries
Poole, Dorset

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Poole, Dorset

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Team Leader.

The Role

Leading and supervising your shift
Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure that the best care plans are created and delivered
Administering and recording medication
Carrying out risk assessments
Working alongside care assistants to support residents with daily needs, ensuring residents remain as active and independent as possible
Working closely with the leadership team to develop services
Provide a fun, inclusive, and professional approach at all times

Some of our benefits by joining the Care UK family:

Wagestream - access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support

About You

NVQ Level 3 in health and social care desirable
Be well-organised, IT literate and adept at allocating and delegating work appropriately.
Proven ability to lead and supervise others.
A good understanding of care planning processes
Be experienced in or happy to undertake training on administering medication
Above all, have a natural ability to help make the lives of others more fulfilling.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours

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At a glance

Location

187 York Road
Broadstone
Poole
Dorset
BH18 8ES

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Pay

Up to £14.00

Shifts

Days and Nights

Contract

Bank

Reference

SYS-7075

Why work at The Potteries

At Care UK's The Potteries in Poole, Dorset, providing the highest standard of care for residents is at the heart of what we do. As part of our friendly team, you'll have the opportunity to develop your career and the support to go far.

Our team works in a purpose-built care home with a family atmosphere. We provide permanent residential, nursing and dementia care to short term respite care with fantastic facilities for residents, including a coffee shop, cinema, hair and beauty salon – and even our very own pub, The Lockdown Arms!

We truly believe that every one of us makes a difference. If you're a passionate, caring individual who works well in a team, consider a rewarding career at The Potteries.

An experienced care role at Care UK

A care career at Care UK

At Care UK, we’ll support you to develop your skills and become a valued leader. If you're an experienced carer looking to take the next step, we'll offer you a rewarding role with excellent opportunities for personal development.

In an experienced carer role, you'll find fulfilment in using your knowledge and passion to inspire others and improve life for residents. We'll help you build on your skills so you become a role model in the home, making a real difference to residents’ and colleagues’ lives.

Everyone needs to feel motivated and rewarded, so we offer a competitive package of pay and benefits. Read more here.

Here at Care UK, we want all our colleagues to have a long and successful career with us. Our vision is to provide an inclusive training culture that empowers all colleagues with sector-leading development opportunities. View our opportunities for apprenticeships, development programmes and career progression.

At Care UK, we're proud to promote our diverse workforce and are committed to nurturing an inclusive culture. Our teams’ wellbeing is our top priority, and we believe it’s important to foster a culture of promoting open and honest conversations. Read more here.

As a colleague at Care UK, we believe it’s important that you know what you can expect from your manager to ensure people are fairly treated and properly recognised from day one. Our People Promise sets out clearly what you can expect from your manager and Care UK.

Trusted to care

A closely-knit team of managers, carers, nurses and support colleagues – and each of us is dedicated to your loved one’s care, health and wellbeing.

I started off as a Bank Carer and have worked my way up, so I have first-hand experience and am always there to support my staff where needed.

I worked for a local Nursing Agency where I carried out a wide variety of care including hospitals, maternity hospital and care homes.

One of the biggest challenges during my time at the Potteries has been transferring 42 residents from Mitchell House (when it closed down) to The Potteries ensuring that they were all settled and reassuring the relatives at such a sensitive time. This was a huge task but with the right support and team work it proved to be a success and all of our residents have settled in well.

Feedback from relatives when Mitchell House closed down, in a meeting it was announced that I had been appointed as The Residential Unit Manager for The Potteries, all the relatives cheered and clapped, a lot of them commented on how they felt a lot more comforted knowing that I was going to be there to oversee the transfer. Personalised care is at the heart of what we do, and I strive to ensure that all our residents continue living active and independent lives in a warm, safe and comfortable environment involving family and friends as much as possible.

I am a very caring, compassionate person and have always enjoyed helping people. I believe that you have to be a good listener, approachable, firm and friendly to work in the care industry.

I am married with two children so family is extremely important to me, and in my spare time I enjoy days out with the family and going to the gym.

Zita Turner Home Manager

Health Investor Awards 2021 finalist - Residential Care Provider of the Year AND Property Developer of the Year

Dementia Hero Awards 2021 finalist - Professional Excellence

UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

Care Home Awards 2020 winner - Best Larger Care Home Group

LaingBuisson Awards 2020 finalist

National Association of Care Catering Awards 2020 finalist

Skills for Care Accolades 2020 winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

Public Sector Catering Awards 2021 winner - Catering Manager of the Year

National Care Awards 2021 winner - Care Home of the Year

Care Home Professional Power List 2021

Social Care Top Leaders Awards 2021 finalist

LaingBuisson Award 2021 winner - Property Developer of the Year

LaingBuisson Award 2001 winner - Residential Care Provider of the Year

Care Home Awards 2021 winner - Best Larger Care Home Group

National Association of Care Catering Awards 2021 winner - Catering Team of the Year

National Apprenticeship Awards 2021 finalist

Caring UK Awards 2021 winner

Health Investor Award 2022 winner - Residential Care Provider of the Year

Public Sector Catering Awards 2022 finalists - Care Catering AND Chef of the Year

UK Employee Experience 2022 Awards - Best Use of Digital Technologies

Care Home Awards 2022 winner - Outstanding Larger Care Provider

NACC Awards 2022 winner - Care Establishment of the Year

Nursing Times Workforce Awards 2022 finalist

Care Home Professional Power List 2022

National Care Awards 2022 winner - Care Operations/Area Manager

Dementia Care Awards 2022 winner - Best Dementia Care Inspiring Leader

Social Care Top 30 Award 2022 finalist

LaingBuisson Award 2022 finalist - Large Residential Care

Caring UK Awards 2022 winner - Midlands & Wales Care Home of the Year

Leaders in Care Awards 2022 finalist - Care Home Provider of the Year

Health Investor Awards 2023 winner - Residential Care Provider of the Year

UK Employee Experience Awards 2023 winner - Best Employee Engagement

Public Sector Catering Awards 2023 winner - Care Catering Award

RoSPA Awards 2023 winner - Silver Award

Care Home Catering Awards 2023 finalist - Group Care Home Caterer of the Year

Care Home Awards 2023 winner - Best Care Home Marketing, Advertising or PR Activities

Nursing Times Awards 2023 winner - Nursing in Social Care

NACC Awards 2023 finalist - Catering Manager of the Year

Social Care Top 30 Award 2023 finalist

LaingBuisson Award 2023 finalist - Excellence in Large Residential Care

Leaders in Care Awards 2023 finalist - Care Home Provider of the Year

National Care Awards 2023 finalist - Care Home Group

Caring UK Awards 2023 winner - Care Group of the Year

Engage Awards 2023 finalists

Women Achieving Greatness in Social Care 2023 finalist

Health Investor Awards 2024 finalist - Care provider of the year

Care Home Awards 2024 finalist - Best Care Home Marketing, Advertising or PR Activities

Care Home Awards 2024 finalist - Outstanding Larger Group Care Provider (over 75 homes)

Carehome.co.uk Top 20 Large Care Home Groups in the UK 2024

Public Sector Catering Awards 2024 winner - Care Catering Award

UK Employee Experience Awards 2024 finalist - Best Company to Work For (large company)

UK Employee Experience Awards 2024 finalist - Best Employee Experience Journey

Care Home Catering Awards 2024 finalist - Group Care Home Caterer of the Year

Craft Guild of Chefs Awards 2024 finalist - Public Sector Chef Award

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